Job Details

Debit Card Support Specialist/ Debit Card Disputes Clerk - Remote

Zillion Technologies Inc. (ZTI) is a global business consulting and technology solutions provider. Zillion delivers innovative business solutions that give clients a competitive edge.

Job Description

Job Title - Debit Card Disputes Clerk/ Financial Investigations Support Specialist

Number of Positions - 1

Job Location - Glen Allen, VA, 22546 (Remote)

Job Description:

The Financial Investigation support specialist is responsible for investigating debit card disputes (fraud and non-fraud related), while maintaining the bank's compliance with Regulation E, VISA, NACHA, and AUB's T&C.

The investigator is expected to complete a thorough investigation and complete regulatory reports, if warranted. The investigator will be used to augment current staff due to an increased work load and attrition.

Qualifications

• Basic understanding of VISA rules/disputes
• Excellent communication skills, including writing, editing, proof reading, and speaking
• Ability to lead projects independently.
• Ability to address audiences of varying sizes internally and externally
• Ability to exercise sound business judgment
• Working knowledge of generally accepted business practices for internal communications
• Proficient computer skills relevant to Microsoft Word, Excel, PowerPoint, and SharePoint
• Ability to handle multiple tasks with attention to details
• Flexible, able to adapt to change and comfortable with ambiguity.
• Previous debit card fraud experience/understanding
• Previous Reg. E dispute experience.

Additional Information

Regards,

Praveen Kumar

Sr. Recruiter

ZILLION TECHNOLOGIES, INC

Email: ...@zilliontechnologies.com

Direct: 571-###-####

Zillion Technologies, Inc is an Equal Opportunity and Affirmative Action Employer committed to the value of workforce diversity.