Job Details

Join Our Dynamic Team at H&R Block!

At H&R Block, we believe in the power of people helping people to create meaningful change. Our mission is to instill confidence in our clients, associates, and communities through our services. We are committed to a high-performing culture that fosters belonging and values everyone.

We are excited to share our ongoing transformation initiative, Block Next, which emphasizes innovation, enhancing client experiences, and building sustainable growth to lead the industry into the future.

If you are eager to take on challenges and make a positive impact, we encourage you to explore the rewarding opportunities we offer!

Your Day-to-Day Responsibilities...

As a Client Services Associate, you will take pride in directly impacting clients' lives. You will build relationships with clients, assisting them in making informed decisions about their finances and careers, while creating lasting connections season after season.

Preferred Qualifications:

• High school diploma or equivalent
• Flexible availability for scheduling and work locations
• Experience in sales or marketing is a plus

Your Key Responsibilities:

• Answer calls and greet clients warmly with a personal touch.
• Match clients with the ideal tax professionals based on their requirements.
• Schedule appointments that align with clients' preferences.
• Ensure that client needs are met in person, over the phone, or via virtual platforms.
• Maintain a clean and organized office environment collaboratively.
• Complete any other assigned duties as necessary.

Your Skills:

• Experience thriving in a fast-paced environment.
• Strong background in customer service.
• Able to manage multiple tasks efficiently.
• Excellent organizational and time-management skills.
• Proficient in computer use, including Microsoft Office applications.

Why H&R Block?

We prioritize our employees' well-being by offering a comprehensive benefits package, which includes:

• Access to Employee Assistance Program and Health Advocate services.
• Wellbeing initiatives to promote healthy lifestyles.
• Support for neurodiversity and caregivers for yourself and your family.
• Discounts on various everyday items and services.
• Eligibility for medical coverage, 401k plans, and stock purchase options.

Become a Valued Member of Our Community:

At H&R Block, we are dedicated to fostering a Connected Culture based on trust, care, and meaningful relationships. Here, you will find an inclusive environment that promotes collaboration and authenticity. Join a team recognized for its commitment to growth and support.

H&R Block is an equal opportunity employer. We celebrate diversity and welcome applications from all walks of life, including all genders, races, ethnicities, ages, disabilities, religions, sexual orientations, gender identities, and veteran statuses.

If you're ready to make a positive impact, H&R Block is the ideal place for you!